BikeBase Bikes in Southend Essex
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Testimonials
Hi. Just wanted to say a big thank you for the superb job you did on my bike, which I collected this morning. It now rides brilliantly and I'm encouraged to get out on it more! Considering all the parts and labour involved I thought the price was very fair too.
Best wishes
Joe Stevens

Hi Dan / Colin / Wayne
This is your No 1 fan, Clive Leatherdale, emailing you from sunny Cape Town. Jenny and I leave here on a cruise ship on 28 April, arriving in Southend on Saturday, 17 May.
Can Jenny possibly hire her usual Premier ladies bike please at the same price, £130, with 50% refunded when she goes back home?
This time Jenny returns to Cape Town about 25 June, then returns to Southend about 25 August for another two months. It might be possible for you to let her have extended use of the bike, which you could keep in store for the two months she is back in Cape Town. Please advise.
Thank you for your wonderful service.
Clive

Hi there, just a thanks to Wayne for some excellent sales advice today regarding the Giant Twist for my wife. We took a short trip down to the local pub to rest it out (her on the batteries, me on the thighs) and ..... it's certainly going to solve our initial problem of us beng able to go out cycling together, but, the bike's so good, it's going to create a new problem....what's she going to do with her time, while she gets off and waits for me every 3 miles!
So, thanks again.....great product, sold in a friendly, intelligent and knowledgable way...praise where praise is due!
take care dudes
Steve

Hi Danny and the team at BikeBase.
Just wanted to let you know the bike arrived safely yesterday afternoon as promised. It was superbly wrapped and easy to put together. My wife was delighted, an excellent bike at a superb price. Thank you very much for the excellent service.
Best regards
Dean B., Worthing

Dan,
love my 2 butlers you have supplied me with and the service i get from your shop and staff is 2nd to none ,,,but when you going to get those cycling shirts printed up with bikebase on them ,,,,nag , nag ,nag ,lol
Paul (Spain)

I completely agree. I have been going to Bikebase for 5 years and have always had excellent service. I recommend them to all my friends and family and couldn't speak more highly of them!
lxhick London (via qype.co.uk)

Would highly recommend BikeBase in Queens Road, Southend. Very helpful and polite staff who know their stuff and a good range of bikes and accessories at prices which are very competitive. I'm really chuffed with my new hybrid bike and the after-sales service.
Robert Avery Southend (via qype.co.uk)

Hi Dany and all the staff ,
I'm on my 2 claudbutler at present a pinelake , just wanted to say thanks for the great service i always get from yourselves and the excellant help and advise you always give me , great shop n people , keep up the good work ....
thanks
Paul

Hi Danny
On the 23rd December I bought a Falcon Storm (paid £149.99 cash), for my wife for Christmas. Unfortunately, it is too big for her you may remember we discussed this in the shop. On top of this, she's recently fallen down the stairs and broken her foot, and can't ride it anyway! Can I ask what your policy is on refunds, please? I know we don't have a right to a refund as the goods are not faulty, but I can honestly say the bike has not been ridden and is in pristine condition.
Hope you can help, I'd be genuinely grateful.
Seasons greetings!

Derrick Stott

Hi Danny
Many thanks for your help today, I'm genuinely grateful. Please feel free to use the following quote for your website, if you wish. I will be back with my wife later, once her foot has healed, and I will spread the good word about your shop.  If you want good, old-fashioned service from people with integrity, Bikebase is for you. No pressure, good advice and great aftersales help. I'm no expert on bikes, but the friendly and helpful staff made it a pleasure to shop there. I'm not surprised it has such a great reputation - I'd recommend Bikebase to anyone and I'll definitely be back.

Derrick Stott, Wakering.
And I mean every word! Thanks again Derrick

Thanks to the staff at Bikebase for a superb service. I couldn't recommend them highly enough.
David Black, Hullbridge

I have a commuter fold-up (six months old) and a stumpy FSR (brand new, nicccce), had a few issues with the brakes on the fold-up and Bikebase was the only place with a service slot, never used them before and had to get it done beofre the working week.
Well what can I say, I am really, really happy, the service both customer and technical was excellent. The cost was very reasonable and the place had a real good vibe. I asked if I needed a full service and the guy took a look and then SAVED me some money by saying it was only the brakes that needed doing!!! How refreshing to get someone who tries to save you money. I usually use Richardsons in leigh and think that these guys now have some competition. BikeBase is certainly a little gem that I will without doubt be using again. Thanks guys
David Singleton

Great help with my BMX purchase. The service was second to none.
Camy Martins, Rayleigh

amazing service well trusted
I always take my bike there to get serviced or repared if or when it breaks and i always get it back in better than new condition. very affordable. excelent customer service.

steve1s
trustedplaces.com/review/uk/southend-on-sea